Privacy Policy

At Closure & Co., we believe in emotional transparency—and also actual transparency when it comes to your data. This Privacy Policy explains how we collect, use, and protect your personal information. It’s legally necessary, emotionally mature, and hopefully more enjoyable to read than your ex’s texts.

What We Collect

When you place an order, sign up for emails, or vent in our contact form, we may collect:

Your name (the good one, not your situationship nickname)
Email address
Shipping & billing address
Phone number (optional, unless you’re texting us memes)
Payment info (handled securely—your card details are safe from us and your ex)
Order history (aka proof that you bought healing in a jar)
Any details you voluntarily share (we see you, oversharers, and we love you)

How We Use It

We use your info to:

Process and ship your orders
Email you tracking info, sass, and occasional discount codes
Respond to your DMs, questions, and emotional crises
Improve our site and product offerings (aka fewer red flags, more red flag candles)
Send you marketing emails only if you say yes (consent matters, everywhere)

How We Protect It

We use secure systems and encrypted checkout providers because protecting your data is part of our emotional growth journey. Your info will never be sold, shared, or traded for emotional attention. We're not him.

Cookies (the digital kind)

We use cookies to make your experience smoother. Things like remembering what’s in your cart, helping the site load faster, and understanding what products make you say “I NEED THAT.” You can disable cookies in your browser, but your shopping experience may become tragically inconvenient.

Third Parties

We use third-party platforms (like Shopify, payment processors, shipping carriers, etc.) to run our business. They have their own privacy policies, and they’re required to handle your data securely. If they mess up, we’ll come for them on your behalf.

Your Rights

You can request:

Access to your data
Updates or corrections
To be erased from our system (ghost us anytime)
To unsubscribe from marketing emails (though they are delightfully petty)

Just email us at [your contact email] and we’ll make it happen—no emotional manipulation necessary.

Updates

We may update this policy as needed. If we make major changes, we’ll let you know with something more fun than a boring banner. Like maybe a candle called “We Updated Our Terms.”

Questions?

Reach out via our Vent Here, Babe form. We promise to respond like emotionally competent adults.